There’s nothing quite like added value…

By: tdailygrind

Oct 13 2011

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Category: Uncategorized

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It can turn the customer around.

A quick suggestion or enthusiastic tip to improve the experience of the product can turn an annoyed customer into a fan.

We here at the Daily Grind thoroughly endorse that approach to customer service.

Sadly, we’re not a major corporate institution relying on customers. (Well … not yet)

We have been customers for phones, internet, food and all major utilities.

And once, just once we’d like to speak to someone who thinks a little outside of the box, as well as the bounds of good taste.

See you next week.

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